How a Fully Remote Tech Company Secures Access While Minimizing IT Burden

As a job marketplace platform company, Wonolo serves as a connector between individuals looking for fulfilling work and businesses seeking quality talent. More than 1 million workers have used Wonolo’s technology platform to find jobs in different industries, with more than 3 million jobs posted to date.

Wonolo’s own employees work remotely from across North America and the globe. Without a physical office, the IT team needs to handle everything remotely, from deploying and managing tools to ensuring visibility into potential threats.

The company had a robust security program in place that protected multiple layers. The IT team and the company leadership understood the importance of a password manager, and they had a solution deployed. However, the existing password manager had limited features. Wonolo also wasn’t getting the full value from it because employee adoption was a struggle.

“Security is always evolving, and we've always tried to make sure we're changing along with the technology,” explains Waynn Lue, Vice President of Engineering at Wonolo. “We knew the need for a password manager early on. So we didn’t need to be sold on the value of a password manager, but we needed to ensure we got high adoption across the entire organization as we rolled it out.” 

The IT team didn’t have the complete visibility they wanted into credential risks across the organization. The lack of visibility can expose any company to risk, but even more so a remote workplace that handles a lot of sensitive user data. 

Wonolo needed a new credential management solution that could:

Wonolo’s existing solution only provided visibility into risky passwords at the individual user level. As they evaluated potential vendors, the IT team’s priority was to gain a better understanding of their credential risks across the organization. 

Other top selection criteria included:

Dashlane checked all those boxes—and more. Wonolo was swayed not only by Dashlane’s comprehensive and robust security capabilities, but also by the strong brand reputation. 

After implementing Dashlane, Wonolo gained a more complete view of their employee security behaviors, enabling the IT team to further close risk gaps.

“We had visibility at the user level, where they could understand what weak, reused, or compromised passwords they had in various places,” explains Waynn. “Once we moved to Dashlane, it was really beneficial to have that at the organizational level.” 

When Dashlane launched Omnix^TM—a first-of-its-kind, AI-accelerated, intelligent credential risk management platform—Wonolo switched to the new plan to expand their security capabilities. With Omnix, they can take advantage of features such as:

Since deploying Dashlane, Wonolo has achieved complete adoption across its workforce, integrating the tool into their mobile device management program. 

New hires must onboard to the credential management platform before they can receive shared credentials, as well as other sensitive data through Secure Notes. The onboarding process is simple and straightforward, with IT staff easily enforcing the tool within Google Chrome. This ensures secure access to all critical data and helps boost the company’s overall security posture.

When Wonolo first rolled out Dashlane in 2020, their teams were working remotely due to pandemic restrictions. While initially that was a temporary measure, the company eventually decided to make remote work a permanent model.

The company continues to renew their Dashlane solution every year, as they view the brand as their best option for secure credential sharing, ease of IT management, embedded MFA, and the ability to create groups and granularly manage password sharing at the user level.

“A lot of other password management tools are adopting those features. But based on other vendor demos we’ve looked at, Dashlane stands out with the ease of use and adoption rates,” Maranda shares. “And having access to these features earlier has been incredibly helpful.”

Dashlane has enabled Wonolo to roll out MFA across the entire organization. This feature is especially valuable for those teams who have access to highly sensitive data.

“Our head of finance said that’s the most important Dashlane feature from a security perspective, and the head of finance obviously has access to a lot of secure information,” says Waynn. “So it’s been really helpful that she can make sure multi-factor authentication is shared across the people on our team who need access to it.” 

Many organizations strive to improve security behaviors, but don’t provide employees the necessary tools to achieve that. Dashlane enables Wonolo to do both. The tool is an integral part of their security culture, empowering employees to be proactive in protecting the organization. The Password Health score, for instance, gives IT an opportunity to educate employees about the importance of security and good password hygiene. This also fosters a sense of responsibility for security across the entire organization.

“It’s been good to have Dashlane because it’s a way for people to use tools to be secure. We’re not just telling them not to do something that’s not secure, like emailing passwords. We’re giving them the tools to be able to do those things securely,” Waynn says. “That has been really, really big.” 

The IT team continues to evolve its security approach. And they’re exploring how the new Omnix features can further enhance their security posture and enable both IT and employees to defend against threats proactively.