Starting Strong: Inside Dashlane’s 90-Day Onboarding Experience

Over the past few years, we at Dashlane have expanded our global presence, embraced a hybrid work model, and introduced new roles to keep pace with the ever-evolving technology and security landscape.  

As we continue to grow, our People Team is focused on two key onboarding priorities:

At Dashlane, onboarding begins the moment a new hire accepts their offer. From that point forward, our People Team partners closely with hiring managers, IT, Workplace Experience, and other teams across the company to design a thoughtful and tailored onboarding journey for each new hire.

By the end of their first 90 days, new hires don’t just understand their role, they have a clear sense of how their work connects to Dashlane’s broader vision, values, and culture. They also feel empowered to make a meaningful impact.

Before day one, we make sure everything is in place so new Dashlaners can start strong, from their laptop to any workspace essentials.

At the same time, their manager and the People Team stay closely connected through Donut. It’s an AI-powered tool that delivers timely, personalized emails to help them feel informed and supported before they even start.

Through these touchpoints, we share helpful resources, answer common questions, and begin introducing them to Dashlane’s culture and ways of working, right down to their first-day schedule. 

All new Dashlaners get a welcome kit containing their equipment (laptop, monitors, and so on), Dashlane swag, and a welcome card signed by their teammates.

Managers also introduce new Dashlaners to the company in a way that feels very Dashlane: By sharing a few fun facts on Slack. That’s usually when we discover who just finished a Lord of the Rings marathon, what team they’re rooting for in the upcoming big game, or where they stand on the very important dog vs. cat debate, which is especially relevant to our #dashlane-pets Slack channel.

During their first week, new Dashlaners are paired with a “Dashmate,” their dedicated onboarding partner. More than a traditional onboarding buddy, Dashmates follow a structured program designed to foster a strong sense of belonging, help new hires navigate tools and resources, and build a clear understanding of Dashlane as a business.

Each Dashmate is trained by the People team and equipped to provide thoughtful, proactive support from day one.

Managers also play a key role early on, partnering with new hires to review a customized 30/60/90-day plan. This plan outlines suggested goals and priorities to guide their first three months and set a strong foundation for success.

Around day 15, new hires connect with a member of the People team for a dedicated check-in—a space to reflect on their experience so far, ask questions, and ensure they feel supported as they continue ramping up.

Building on this foundation, new hires participate in our Business Acumen 101 series, which is a set of sessions led by teams across Dashlane, from Engineering and Product to Finance and Customer Experience. The goal is to help new hires understand our business objectives, key performance metrics, and how the company operates.

By connecting the dots early, new Dashlaners can more easily see how their day-to-day work contributes to company-wide goals.

Alongside these sessions, in-person onboarding moments play an important role in creating connection and engagement. The People team curates a rotating schedule of live sessions hosted by Dashlaners across functions, giving new hires exposure to different perspectives while building relationships with teammates and their broader cohort.

Feedback is also embedded throughout the onboarding experience. After their first 30 days, new hires are invited to submit a “Fresh Eyes” report, an informal reflection on their initial impressions of Dashlane, including the hiring process, company culture, and even our product. These insights are taken seriously and have led to meaningful improvements across Dashlane, including product enhancements.

As formal onboarding comes to a close, we complement the qualitative feedback gathered along the way with structured insights. At the 80-day mark, new hires receive an onboarding survey through CultureAmp, helping us measure impact, identify trends, and continuously improve the experience over time. These insights are closely tied to our objectives and key results (OKRs), ensuring we stay focused on what matters most.

Looking ahead, we continue to invest in what drives great work: Strong relationships that enable us to thrive as one team. Throughout the year, employees have opportunities to participate in outings and activities, creating space for new hires to connect in a more relaxed, meaningful setting. From team dinners to DIY paint and sip sessions, these moments foster genuine, lasting bonds across teams.

That same spirit carries into our everyday experience. Our Workplace Experience team is intentional about creating an environment people truly enjoy, from small moments like Monday sweets and Tuesday in-office lunches to larger gatherings like monthly happy hours. It’s all designed to bring Dashlaners together and create an energizing, welcoming atmosphere.

In just 90 days, new Dashlaners move from first impressions to lasting impact—fully equipped, connected, and ready to shape the future with us.