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How Dashlane Is Making 2FA Easier for IT Admins and Employees

  |  Dashlane

2FA is a simple way to add an extra layer of security to online accounts at your organization. A form of multifactor authentication (MFA), 2-factor authentication (2FA) requires 2 steps when logging in to a website or app.

This extra security step has been proven to add value for organizations. According to Verizon’s 2022 Data Breach Investigation Report, 82% of breaches involve a human element, and the #1 recommendation to avoid becoming a target is to use 2-factor authentication.

However, even though it’s a highly recommended security step, 2FA adoption remains low. Why? Because employees may find setting up 2FA inconvenient and simply want to focus on their jobs, not on figuring out a new security tool. For employees to participate in widespread 2FA adoption, 2FA must be as simple and seamless as possible, and IT admins need to easily enforce and encourage it in a way that works for their organizations. (This is especially true at smaller organizations, which may have an IT team of one.)

How Dashlane is making 2FA easier for organizations

Dashlane’s 2FA works through an authentication app that generates time-based tokens valid for 30 seconds. Our 2FA recovery codes are compatible with major authentication apps like Google Authenticator, Microsoft Authenticator, Authy by Twilio, Duo, and the Dashlane Authenticator app.

Recently, we improved Dashlane’s 2FA code recovery and enforcement control to make it even easier for IT admins to encourage employees to activate and use 2FA with their devices.

Greater control for IT admins

IT admins can either require all employees to use 2FA on their Dashlane accounts by enabling the “Enforce 2FA” feature under Settings, or they can make it optional. (The “Enforce 2FA” feature is disabled by default.)

  • If the IT admin enables the Enforce 2FA option, each team member is prompted to use 2FA through the Dashlane Authenticator app or another authenticator app to access Dashlane when logging in on a new device. This option provides IT admins with control. 
  • If the IT admin does not enable the Enforce 2FA option, each team member can decide whether they want to use 2FA. This option provides team members with more flexibility.
A screenshot of the Dashlane Admin Console showing an informational message. The message reads, “Plan admins can now generate 2FA recovery codes for users. Go to the Users page of your Admin Console, open the user's 3-dot menu, then select 2FA recovery codes.”

Easier access to 2FA recovery codes

When new users set up their Dashlane account, they’re always given codes that serve as their 2FA recovery tokens. All users are advised to save the codes during initial 2FA setup.

Now, if users lose their 2FA codes, they can reach out to their IT admins to recover them. 

  • IT admins can support the recovery of 2FA codes by generating the codes from the Admin Console and sharing them with the employee. Then, the employee can log back into Dashlane with both the code and their Master Password. This provides a fallback option for IT admins to easily assist users in recovering their Dashlane account if they get locked out.
  • The IT admin never has access to the employee’s Dashlane account, which uses zero-knowledge architecture to ensure only the employee can see what’s in their vault.
A screenshot of the Dashlane Admin Console showing a list with “2FA recovery codes” circled in red.

2FA is a great way to mitigate your organization’s risk of cyber threats. And with Dashlane’s improved 2FA experience, it’s never been easier to activate and use it for your business. 

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